Digital Associate

Washington, D.C., New York City or London | Full-time, permanent

Position Summary

Reporting to the Digital Manager, the Digital Associate will support Malala Fund’s Communication and Creative team by working with the Digital Manager to develop and maintain the organisation's voice across all digital platforms. The Associate will help expand the organisation's online presence by engaging new supporters, creating content for Malala Fund’s existing social media accounts and devising innovative ways to leverage new and existing platforms.

The ideal candidate:

  • Is a social media trendsetter and knows how to build and maintain a loyal, engaged following.
  • Is an avid reader and stays up-to-date with current events, pop culture, tech, politics and human rights issues.
  • Is adept at learning new digital platforms or features — and using them to amplify the voices of young women.
  • Can nail the perfect reaction GIF.

I. Responsibilities and Tasks

  • Oversees digital editorial calendar, managing the day-to-day scheduling and community management of Malala Fund's social media channels; responds to follower questions, comments and posts.
  • Supports Digital Manager and Development, Communications and Advocacy teams to develop and implement short-and long-term digital campaigns; drafts campaign copy for social media posts and graphics.
  • Sources and produces content for all social media channels, including but not limited to Instagram, Twitter, Facebook, YouTube, LinkedIn and TikTok. Researches and recommends new platforms or products to expand Malala Fund’s reach.
  • Pitches and drafts 1-2 articles a month for Malala Fund’s digital publication and newsletter Assembly.
  • Uses analytics tools to produce a weekly traffic and engagement report; evaluates and refines content strategy based on analytics.

II. Qualifications

  • 1-2 years experience managing social media accounts for an organisation, brand or public figure (which can include yourself!)
  • Familiarity with analytics tools (e.g., Google Analytics, Keyhole) and scheduling/social media management platforms (e.g. TweetDeck)
  • Strong editorial and creative copywriting skills that show a point of view; experience writing for both social and feature-length pieces
  • Graphic design experience, familiarity with Adobe Creative Suite or other social graphic design platforms like Canva
  • Awareness of global and regional issues and sensitivities, especially in regions where Malala Fund works
  • Ability to work in a fast-paced environment and handle multiple projects and requests simultaneously
  • Second language preferred

III. How to apply

Before April 3, 2020, please send your application through the form on this page or to, indicating “Digital Associate” in the subject line of your email. In your application, include a cover letter, resume and writing sample. The writing sample should be a document with links to or screenshots of three social posts (from any of your personal or professional accounts) that best display your social prowess. Write 2-3 sentences explaining why you chose each post. On that same doc, include links to any personal or professional accounts you manage.

Please note that due to the very high number of applications we receive when positions are posted, we are only able to respond directly to candidates with whom we wish to move forward in the interview process.

Malala Fund is committed to safeguarding children and employment with our team is conditional upon successfully completing a background check.

IV. About Malala Fund

Registered as a public charity in the U.K. and U.S., Malala Fund is working toward a world where all girls can learn and lead. We advocate for resources and policy changes needed to give all girls a secondary education. The girls we serve have high goals for themselves — and we have high expectations for leaders who can help them. We invest in education leaders and frontline organizations — the people who best understand girls in their communities — in regions where most girls are missing out on secondary school. We amplify girls’ voices. Malala Fund is building a movement of young education activists who, like Malala, speak truth to power around the world.